Generally, a donation to ONERUN is, like all charitable donations, not refundable. ONERUN may consider (in its absolute discretion) a refund if the donation was made accidentally or in some other extremely unusual circumstance if ONERUN receives a written request within 48 hours of the donation.

ONERUN will never issue a refund after the donated funds have been granted to a beneficiary or after a season has closed. If a donation is refunded, the associated tax receipt is no longer truthful so we will make notes of the refund within our files.

To ask for a refund, please contact ONERUN Support.